Genuine commitment to traders success
At GFF Brokers, we take feedback seriously and pride ourselves on providing the best customer service possible.
What Our Customers Are Saying About Us
“With GFF Brokers I have the convenience of a personal broker. But commissions are the same or lower than most other brokerages. Calls are answered immediately or a return call/email is usually received within a few minutes. The brokers and trading support people are very knowledgeable and have a “how can I help you” attitude. The platform is free and I can trade a whole range of futures contracts…”
– Jerry R.
“GFF Brokers (has) wonderful customer service… I spent two months training using a demo of theirs before trading live using their full trading platform. During my whole time, their customer service has been quick and responsive and and very good at solving any issue that I have had. They are easy to reach by phone or email and follow up immediately.”
– Darryl J.
“I have been a client of GFF (for many years) and to accuse them of anything but absolute stellar compliance, customer care (not service) incredible depth, technical skill, speed of implementations, genuine respect for their competition, and especially for their clients regardless of ones trading account entry or balance would be like calling a McLaren a Golf Cart… To suggest that you are in good hands with GFF would be a gross understatement…”
– Drew M.
“Its rare these days to find this level of quality service. Quick, available, knowledgeable, pleasant. Best rates for a full service broker. Of the six brokers I contacted on-line, GFF was the only one to respond personally by phone regarding my initial Broker queries. I continue to have quick assess to my account administrator, and after-hour staff. Impressed.”
– Brian H.
“George Ghazarian has made the whole process of setting up my trading account simple and easy. He always answers all my questions, provides me with solutions (with platforms, etc.), and his customer service is amazing. When I email him with questions, he get’s back to me within minutes… literally minutes… either by email or often by phone call where he’ll give me all the time I need, answering any questions or concerns I have…”
– Mike S.
I’ve been dealing with Michelle for the last three years. Michelle’s customer service skills are truly amazing! She always goes above and beyond the call and she is a seasoned professional. Michelle always has the solution and has great eye for detail. All the traders I speak to (that also are with GFF) say the same thing about Michelle! She always responds to inquiries quickly and is so patient and welcoming. GFF is very lucky to have Michelle on the team. Michelle is a gem!
“I have been a customer for well over 10 years. My broker is Vinny and I cannot tell you enough good things about him and his team, namely tech support… Everyone (answers) their email or calls and if the odd chance they’re not available they call or email back the same day, usually within the hour… Amazing company and an amazing team! Thanks guys for always being there for me and I’m sure everyone else!”
“My broker is Michelle Jimenez Piemlarp. She has worked for me more years than I can remember. Having traded commodity futures since 1986, I have worked with a number of brokers. Michelle is the BEST, and whoever is in second place is not a close second. You will not find a more helpful nor competent broker! Anywhere!!!”
– Jerry S.